Naturelle Vision
Privacy Policy
Naturelle Vision values your privacy. This policy explains what information may be collected when you use our mobile application and how that information is used.
Information We Collect
Depending on how you use the app, we may collect:
- Basic app usage information
- Analytics data
- Crash diagnostics and technical logs
- Optional information provided through app interactions
- Product and order-related interaction data
- Language preference
- Device and app usage information
How We Use Information
We use information to:
- Improve app performance and reliability
- Improve the user experience
- Understand product interest and app usage patterns
- Diagnose crashes and technical issues
- Support customer communication and service quality
Firebase and Third-Party Services
The app may use Firebase services such as Firebase Authentication, Cloud Firestore, Firebase Storage, Firebase Analytics, and Firebase Crashlytics.
For order and contact flows, the app may redirect you to WhatsApp. Those interactions are subject to WhatsApp's own policies.
Data Sharing
Naturelle Vision does not sell personal data. Information is shared only when necessary to operate core app features, measure app performance, improve services, and support communication.
Data Security
We apply reasonable technical and organizational measures to protect information from unauthorized access, misuse, or loss.
User Choices
Users may:
- Change app language settings
- Stop using the app at any time
- Control certain permissions in device settings
Children's Privacy
The app is not intended for children under the applicable minimum age without parental guidance.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
Contact Us
If you have any questions about this policy, contact us at: yasserbenmman@gmail.com